Move your business email with a clear plan.
Moving to RTMS starts with understanding your current email service, your users, and the information your business relies on. We plan the transition around your environment and help your team understand what will happen before, during, and after the move.
A migration strategy built around your business.
Every migration is different. The source and destination systems, number of users, amount of data, and complexity all influence the approach. RTMS reviews these details, identifies the migration tools and licensing needed, and coordinates the settings and schedule for your move.
Identify the accounts and supported data to move, along with access requirements and any limitations of your current and new services.
Plan a staged migration or a single scheduled move based on your data, business needs, and the capabilities of both systems.
Explain when to begin using the new service and what employees should avoid changing while information is being transferred.
Manage the migration process and review the results so any items requiring attention can be identified and addressed.
Two ways to plan your move.
Staged migration: An initial transfer moves data ahead of the final switch to your new service. Additional migration passes are scheduled around the transition, subject to the capabilities and limitations of the systems involved.
Single-pass migration: Data is moved in one planned migration window. This approach may suit businesses whose data volume and operating schedule allow for a single coordinated transition.
RTMS helps determine which approach fits your organization and explains the steps your team needs to follow.
What your team should know.
Mailboxes can be used while migration is running. Follow the transition instructions from RTMS so your team knows when to start working in the new service.
If documents are included in your migration, avoid editing them during transfer. Changes can result in missing or corrupted data.
Shutting down an employee's computer does not stop the migration process.
There is no fixed completion time. Connection speeds, both email environments, total data volume, and large individual items can all affect how long the move takes.
Plan carefully for changes to existing items.
Changes made in the old service to items that have already migrated will not sync to the new service through this migration process. A later migration pass does not update those previously migrated items. RTMS accounts for this limitation when planning the transfer stages and final switch, and provides guidance on where your team should work during the transition.
Ready to move your business email?
Talk with RTMS about your current provider, your users, and your preferred timeline. We will help you plan the next steps.