Why your business needs email archiving.
Important business decisions often live in email and other everyday conversations. When those records are scattered across individual inboxes, chat tools, and employees working in different locations, finding a complete history for an audit, dispute, or internal investigation can be difficult.
A properly configured archive gives your organization a centralized record of supported communications, with a consistent way to retain, search, and retrieve them. Your team can find the information it needs without depending on an employee to remember where a conversation was saved.
Be prepared before someone asks for the records.
Recordkeeping, privacy, and review responsibilities can change as your business grows. Establishing retention policies and a searchable archive ahead of time helps you respond with an organized process when a request arrives.
Keep relevant business communications available for authorized review. A central archive helps your team locate records and understand the history behind a transaction, decision, or customer conversation.
Electronic discovery, or eDiscovery, involves locating and reviewing electronic records for a legal matter. Searchable retention helps you identify relevant conversations and organize them for review.
Bring supported communication sources into one archive, even when employees work in different places. Recordkeeping can follow a consistent process across the organization.
A cloud archive gives your organization a way to retain and search communications without maintaining a dedicated archive appliance in your office.
For organizations with industry-specific recordkeeping needs, archiving can support retention and review processes, including those used in healthcare and financial services. The service must be configured around your requirements; purchasing an archive alone does not establish compliance.
With those business needs in mind, here is how REALTIME Information Archiving helps you retain and work with your records.
A searchable record of business communication.
REALTIME Information Archiving brings business email and supported communication sources into a centralized cloud archive. Preserve important records and find relevant conversations for audits, internal investigations, and eDiscovery without relying on individual mailboxes.
Capture supported email, SMS, collaboration tools such as Microsoft Teams, and social media sources in a unified archive. Source coverage is configured around your organization.
Unlimited cloud storage and retention options support a consistent archive as business communications grow.
Flexible search, attachment OCR and content indexing help reviewers locate relevant information. Searches can be scheduled and automated.
Data classification, message flagging, comments, case management, and legal holds support organized review. Group supervision is available as an option.
Track views, exports, tagging, comments, and legal holds to maintain visibility into archive activity.
Geo-redundant replication and WORM-compatible storage support record preservation and retention planning.
Share relevant records securely
Share selected archive data with outside legal teams, auditors, and other authorized parties without sending an external hard drive or setting up a separate SFTP site.
A unified interface helps IT, HR, and legal teams search communications and coordinate review across supported sources.
Support your retention and review processes.
Build an archive around your organization's recordkeeping needs, permissions, and review responsibilities. REALTIME helps align the service with your retention policies and selected communication sources.
Make important communications easier to retain and retrieve.
Talk with REALTIME about the right service configuration for your organization.