Help keep dangerous email out of your inbox.
Email is essential to your business, but it is also a common way for attackers to reach your employees. A message may look like a routine invoice, a shared document, or a request from someone your team trusts while hiding a harmful link or attachment.
RTMS Email Threat Protection uses the AppRiver/Zix service to check incoming messages through multiple layers of filtering. It helps separate legitimate business email from spam, phishing, impersonation, malware, and ransomware, reducing unwanted messages and giving employees another layer of protection.
How it works.
- Incoming email is checked. Filtering examines messages for suspicious patterns, unwanted content, and signs of an attack before delivery to your email service.
- Attachments receive extra attention. Potentially dangerous files can be inspected, held in quarantine, or processed to remove risky content.
- Links are checked when clicked. Protected links are routed through a security check that evaluates the destination at the time someone opens them.
- Legitimate messages continue to your inbox. Your team continues using its email application, while blocked messages are held for review according to your organization's settings.
Protection for common email threats.
Help detect messages that try to trick employees into entering account credentials, revealing confidential information, or opening a dangerous website.
Help identify messages pretending to come from an executive, colleague, or trusted company. These attacks may ask for an urgent payment or a change to banking details.
Apply multiple checks to messages and attachments that could install harmful software or put business information at risk.
Reduce inbox clutter so employees can spend more time on legitimate business communication.
A closer look at attachments.
A familiar-looking file can contain hidden instructions that run when it is opened. The service can examine suspicious attachments in an isolated cloud environment, often called a sandbox, to investigate their behavior away from your employees' devices.
Depending on the policy and file type, it can also provide a safer version by removing macros or converting a document to PDF. Suspicious attachments can be held in quarantine for review.
Link protection at the moment it matters.
A link's destination can change after an email arrives. Link Protection checks the destination when the recipient clicks, rather than relying only on what was known when the message was delivered. Depending on the result, the user can continue to the site, receive a warning, or be blocked from a potentially malicious destination.
What if a harmful message has already arrived?
For Microsoft 365, Message Retraction provides a way to remove identified malicious email from users' inboxes after delivery. This helps reduce further exposure and supports incident response, with an audit trail of the action taken.
Visibility and ongoing threat monitoring.
The provider's threat analysts work around the clock to identify emerging attacks and update protection. Daily threat reports and a live dashboard provide visibility into blocked messages, threat activity, and highly targeted users. A secure web portal provides access to management and review tools.
RTMS helps configure filtering and handling rules around your business. The goal is to reduce harmful email while keeping legitimate communication moving and giving your team a process for reviewing messages that need attention.
Optional email continuity.
If your usual email service becomes unavailable, the optional Email Continuity add-on can queue incoming messages and provide a web portal for email access. RTMS can review this option with you as part of your business continuity planning.
Build a service around your email environment.
The service supports Microsoft 365, on-premises Exchange, and Google Workspace environments. Available features depend on your platform, configuration, and selected service options. Email protection works alongside careful handling of unexpected requests, account security, and staff awareness.
Give your team a safer inbox.
Talk with RTMS about reducing unwanted email, protecting links and attachments, and responding to suspicious messages.