Dependable technology for the people providing care.
Running a skilled nursing facility means keeping resident care, admissions, administration, and staff connected. Slow computers, unreliable Wi-Fi, and unanswered IT questions add work to an already busy day.
REALTIME Managed Services helps independent skilled nursing facilities and nursing home operators in Texas manage their computers, networks, communications, and security. Whether you operate one facility or several locations, we help you build a practical IT plan without having to manage an internal IT department.
IT support shaped around your facility.
Help staff reach the applications and information they need from nursing stations and offices. Managed routers, switches, and Wi-Fi support dependable connections, with separate access for staff and guests where appropriate.
Explore managed network equipmentKeep supported computers updated and monitored. RTMS helps maintain devices and investigate problems so your staff has someone to turn to when technology gets in the way.
Explore computer monitoring and managementLayer computer protection, email threat filtering, and appropriate sign-in safeguards. Help reduce exposure to phishing, malicious websites, and ransomware across covered devices and accounts.
Explore email threat protectionStaff joining, changing roles, or leaving should trigger a review of their accounts and permissions. We help manage business access and plan appropriate use of shared workstations without relying on shared passwords.
Explore managed Microsoft 365Backups and recovery planning help you prepare for failed equipment, accidental deletion, and attacks. We help identify the systems and information that need protection and plan recovery around your facility's priorities.
Explore protection and backup servicesConnect technology safeguards with assessments, policies, staff training, and supporting records. HIPAA coaching helps you identify gaps and keep improvement work organized as your facility changes.
Explore HIPAA coachingKeep your facility connected across shifts and locations.
Your business needs consistent technology practices even when employees work different shifts or move between buildings. RTMS helps bring business email, approved file access, network management, and phone service into a coordinated plan. When an issue involves a clinical application, we can help troubleshoot the supporting computers and network and coordinate with your software vendor.
Managed business phone service helps callers reach the appropriate team through call groups, routing, and voicemail. For operators with multiple facilities, we help plan communications and access around the way those locations work together.
Make security and compliance part of everyday work.
Protecting resident information involves people, procedures, and technology. RTMS helps you put practical safeguards in place and maintain the records that support your compliance responsibilities. Your service plan defines the systems, devices, and support included; compliance also depends on how your organization follows and maintains its policies.
Also provide care in patients' homes? See our IT services for home health and hospice agencies.
Give your facility a dependable IT partner.
Tell us about your Texas skilled nursing facility, your locations, and the technology issues your staff needs help with.